Privacy Policy for Grasshopper Text Messaging & Wix Contact Forms

February 1st 2025.

KEY LIME PIE FACTORY® respects your privacy and is committed to protecting any information you provide through our Grasshopper text messaging service and Wix contact forms. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with these services on our website.

1. Information We Collect

We collect personal information that you voluntarily provide through the following:

A. Grasshopper Text Messaging

When you opt-in to receive text messages, we may collect:

• Your phone number

• Any messages you send to us

• Your communication preferences

B. Wix Contact Forms

When you submit a contact form on our website, we may collect:

• Your name

• Email address

• Phone number (if provided)

• Any additional information you provide in your message

We do not collect sensitive personal information through these services.

2. How We Use Your Information

The information collected through Grasshopper text messaging and Wix contact forms may be used for:

• Communicating with you regarding inquiries, orders, or services

• Sending updates, promotions, and important notifications (with your consent)

• Providing customer support and responding to messages

• Improving our website, services, and user experience

We do not sell or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information

We take reasonable precautions to safeguard your personal information from unauthorized access, disclosure, or misuse. Our website is hosted on Wix.com, which provides security measures, including encryption and secure data storage. However, no online service is entirely secure, and we cannot guarantee absolute protection.

4. Opting Out of Communications

A. Grasshopper Text Messaging

You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive text messages from us, except for transactional or legal notices.

B. Wix Contact Forms

If you have provided your email or phone number through our Wix contact form and no longer wish to receive communications, you can request removal by contacting us at [Your Contact Email].

5. Third-Party Services

Our website and communication services use third-party platforms:

• Grasshopper: Used for text messaging services. Your interactions with Grasshopper are also subject to their privacy policies and terms of service.

• Wix: Our website and contact forms are hosted on Wix.com, which provides security and data protection features. Your interactions with Wix contact forms are also subject to Wix’s Privacy Policy.

We are not responsible for how these third-party services manage or process your data.

6. Cookies and Tracking Technologies

Our Wix website may use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can manage your cookie preferences through your browser settings.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our text messaging and contact form services, please contact us at:

📧 Email: pies@blondgiraffe.com
📞 Phone: (305) 922-2400
📍 Address: 92220 Overseas Hwy Tavernier FL 33070